Refund policy
Please note the following for returns & exchanges:
All sales are final. We do not offer refunds.
Returns are accepted for exchange or store credit only. Store credit will be sent via a gift card to the email used to purchase the original item.
Return requests must be submitted within 7 days of the original purchase date. Returns submitted after 7 days will be declined.
Items must be unused, unworn, unwashed, and in original condition with all tags attached.
Proof of purchase is required for all returns and exchanges.
Store credit cannot be redeemed for cash.
Sale items, seasonal items, jewelry, and gift cards are final sale and not eligible for return or exchange.
Shipping costs are non-refundable, and return shipping is the customer’s responsibility unless the item was received damaged or incorrect.
We reserve the right to refuse returns that do not meet these conditions.
Return Steps
Re:do Returns (Use if you selected this at Checkout - check your receipt or email.)
We offer Re:do as an optional service to make exchanges free and seamless. Re:do costs $1 at checkout and will appear on your order confirmation email if selected.
Select the item(s) you would like to return or exchange.
If you checked out with Re:do, your return shipping is covered.
Print your label, attach it securely to the package, and drop it off at any USPS location.
Self-Service Returns (Use this if you did not select Re:do.)
If you selected our self-service option, please include your order number in the package and mail your return to the below address. Customers are responsible for return shipping for self-service returns.
Geronimo Boutique
433 Belle Grove Drive
P.O. Box 832510
Richardson, TX 75083
If you did not purchase Redo, start a return here.
Please allow 10 business days for your return to be processed once received. Unapproved items will be returned at the customer’s expense.